Frequently Asked Questions

Yes

As of now, both Los Angeles and Kern Counties require the use of masks while indoors at a medical facility.

Yes

We understand that sometimes life gets in the way - therefore we allow a grace period of up to 15 minutes to arrive to your appointment.

Please understand that your visit will be cut short if you arrive later than 15 minutes - we will do our best to accomodate you in the following hour should scheduling allow.

Re-schedule

Should you miss a scheduled visit without calling and canceling prior to the date of the appointment, you can always re-schedule to make up your missed visit.

However, should you have 3 consecutive no-shows, we will discharge you and notify your referring physician.

45 minutes to 1 hour

Typically, patients can expect to set aside up to 1 hour to be in the clinic

Caretakers

We do ask that patients come by themselves to scheduled appointments. However, if you are a patient with a caretaker, you may be accompanied by your caretaker during your visit.

Yes

However, visits for multiple body parts may alternate with each visit.

For example, if a patient is referred for their lower back and shoulder, they may be scheduled one day for the shoulder and the next day for their lower back.

Comfortable Clothing

As a general rule, we ask that our patients come to therapy visits wearing loose, comfortable clothing that they can be active in.

Community Family Care

Personal Injury

Private Insurance

Medicare

Sierra Medical Group

Tri-Care/Tri-West

Veteran's Association

Workers Compensation

... and more!