Frequently Asked Questions

Yes

We understand that sometimes life gets in the way - therefore we allow a grace period of up to 15 minutes to arrive to your appointment.

Please understand that we might have to re-schedule your visit if you arrive later than 15 minutes as this might otherwise interfere with other patient’s time - we will do our best to accommodate you in the following hour should scheduling allow.

Re-schedule

Should you miss a scheduled visit without calling and canceling prior to the date of the appointment, you can always re-schedule to make up your missed visit.

However, should you have 2 consecutive no-shows, we will have to discharge you and notify your referring physician.

45 minutes to 1 hour

Typically, patients can expect to set aside up to 1 hour to be in the clinic. Times will vary depending on your treatment plan.

Caretakers

We do ask that patients come by themselves to scheduled appointments. However, if you are a patient with a caretaker, you may be accompanied by your caretaker during your visit.

Yes

However, visits for multiple body parts may alternate with each visit.

For example, if a patient is referred for their lower back and shoulder, they may be scheduled one day for the shoulder and the next day for their lower back.

Comfortable Clothing

As a general rule, we ask that our patients come to therapy visits wearing loose, comfortable clothing that they can be active in.

Community Family Care

Personal Injury

Private Insurance /PPO

Kern Family Health

Medicare

Tri-Care/Tri-West

Veteran's Association

Workers Compensation

... and more!